Consuming better quality films and books about self and social other/s solve causing pain and confusion to both self and social other/s. Isn't it?

I find in my social research(analysis) that even though people are good at both their mind grasp of other/s and their statement/s,they are unable to explain/narrate their mind grasp of other/s and their statement/s thereby CAUSING PAIN to both other/s and their self.